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Publishing Problems


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#1 grayguy

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Posted 05 December 2008 - 10:43 PM

I am having problems publishing my new site. If I include any database based components, e.g. faq, I receive the following errors.

Warning: require_once(/home/mkrailus/public_html/testsite2/../seagull/lib/SGL/FrontController.php) [function.require-once]: failed to open stream: No such file or directory in /home/mkrailus/public_html/testsite2/setup.php on line 98

Fatal error: require_once() [function.require]: Failed opening required '/home/mkrailus/public_html/testsite2/../seagull/lib/SGL/FrontController.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mkrailus/public_html/testsite2/setup.php on line 98


Obviously, the site without any of these components publishes without any problems.

Does anyone know what is going on here?

Many Thanks
Steve

#2 pairote

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Posted 06 December 2008 - 03:41 AM

Please contact your server provider to force update RVSiteBuilder. Mostly the issue occurs because it cannot install Pear library.

Please force update using the following instruction.
1. SSH to the server as root and run this command.

rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php
rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt
perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi

2. Go to root WHM/RVSiteBuilder, it will automatically rebuild the database for you.

To force update both steps need to be done. It still keeps your previous data, configuration and translation (given that you do not edit files directly but edit from RVSiteBuilder Manager). If doesn't work, please submit me the login information to the account in question or attach me the snapshot of what you did and its result.

#3 grayguy

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Posted 08 December 2008 - 10:51 PM

Thanks, I got my supplier to update RV Site Builder and I now have a published site.



QUOTE(pairote @ Dec 5 2008, 08:41 PM) <{POST_SNAPBACK}>
Please contact your server provider to force update RVSiteBuilder. Mostly the issue occurs because it cannot install Pear library.

Please force update using the following instruction.
1. SSH to the server as root and run this command.

rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/var/INSTALL_COMPLETE.php
rm -f /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilderversion.txt
perl /usr/local/cpanel/whostmgr/docroot/cgi/rvsitebuilderinstaller/autoinstaller.cgi

2. Go to root WHM/RVSiteBuilder, it will automatically rebuild the database for you.

To force update both steps need to be done. It still keeps your previous data, configuration and translation (given that you do not edit files directly but edit from RVSiteBuilder Manager). If doesn't work, please submit me the login information to the account in question or attach me the snapshot of what you did and its result.